Privacy Policy

Welcome to Love Guatemala’s website (the “Site”). Love Guatemala (“we,” “us,” or “our”) is committed to protecting the privacy and security of our visitors, donors, and supporters. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site. By using our Site, you agree to the terms of this Privacy Policy.
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1. Information We Collect
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1. Personal Information You Provide
   • Contact Forms: When you submit inquiries, sign up for newsletters, or otherwise fill out forms on our Site, we may collect personal information such as your name, email address, mailing address, and phone number.
   • Donations and Transactions: If you make a donation or purchase any items through our Site, we may collect your payment information (e.g., credit card details) and billing address. Payment information is typically processed by a third-party payment processor and is not stored on our servers.
2. Information Collected Automatically
   • Log Data: Our servers may automatically record certain information when you visit our Site, including your Internet Protocol (IP) address, browser type, the pages you visit, and other usage information.
   • Cookies and Similar Technologies: We may use cookies, beacons, and similar technologies to enhance your experience, analyze Site usage, and improve our services. You can choose to disable cookies in your browser settings; however, this may affect certain features of our Site.
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2. How We Use Your Information
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We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site and programs.
• Process donations and provide receipts or confirmations.
• Communicate with you about programs, events, and opportunities to support Love Guatemala.
• Send you newsletters, updates, and marketing communications (you can opt out at any time).
• Respond to your inquiries and provide customer support.
• Monitor and analyze Site usage and trends to improve user experience.
• Maintain the safety and security of our Site.
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3. How We Share Your Information
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We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may engage third-party service providers to help us operate our Site, process donations, send email newsletters, or provide other services. These providers only have access to the information necessary to perform these functions on our behalf and are contractually obligated to protect your data.
• Legal Requirements and Protection: We may disclose your information if required by law, court order, or governmental regulation, or if such disclosure is necessary to protect the rights, property, or safety of Love Guatemala, our visitors, or others.
• Organizational Transfers: If we undergo a reorganization, merger, or transfer of assets, the information we hold may be transferred as part of that transaction (subject to appropriate confidentiality and privacy commitments).
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4. Your Choices and Rights
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• Opt-Out of Marketing Communications: You can opt out of receiving promotional or fundraising emails from us by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
• Access and Update Your Information: If you have created an account or otherwise provided personal information to us, you may request to access, update, or correct your data by contacting us.
• Cookies: Most web browsers allow you to control or disable cookies through the browser settings. Disabling cookies may limit your ability to use certain features on our Site.
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5. Data Security
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We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. Please use caution when transmitting personal information online.
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6. Retention of Personal Information
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We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely dispose of it.
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7. Children’s Privacy
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Our Site is intended for general audiences. We do not knowingly collect personal information from children under the age of 13 (or other age as required by local law) without parental consent. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.
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8. External Links
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Our Site may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
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9. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. When we do, we will post the revised version on our Site and update the “Last Updated” date at the top of this page. Your continued use of our Site after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
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10. Contact Us
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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@loveguatemala.org

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